Have questions about our knives, gear, how to make a purchase, and more? You've come to the right place, my friend.
Q: The knives on your website always say "Sold Out", how do I buy one?
A: New knives are being created every day, so sign up for our Maker's Choice List and be patient. Currently, this is the only system we have in place that allows you to purchase our knives. We have a separate sign up form for both our Norseman, and Rask.
Q: What is a Maker's Choice Form, and what happens to my name when I sign up?
A: When you put your name on the Maker's Choice List by filling out the form, it gets added to a list of other people who are interested in purchasing a knife. When we finish a knife and put it into our system, a program randomly selects someone from this list and sends them an e-mail. If you are the lucky person selected, you have 24 hours to respond to the e-mail before the offer is sent to someone else.
Q: I managed to buy a knife, how long does it take to ship?
A: Congratulations, we hope and feel you'll love it. Also, THANK YOU for your business! These knives are coming from Stoney Creek, Ontario, Canada. We usually give a tracking number within one or two business days, and from there it takes about 4 - 8 business days to Canada or the US. If the knife is being shipped internationally, it usually takes between 2 - 6 weeks.
Q: Where are your knives made?
Stoney Creek, which is just outside of Toronto in Ontario (Canada).
Q: Can I get a custom knife made?
A: We are not taking custom orders at this time. You can subscribe to our newsletter on the homepage, or follow us on Instagram or Youtube for regular updates on when they might become available.
Q: Where can I see more pictures or get more information about your work?
A: We have a bunch of social media profiles with photos, videos, and information about Grimsmo knives that you can follow or subscribe to. This will help you dig deep into our history, or get caught up to where we're at in the present day. Here are the specific ways you can follow our work:
Sign up for our newsletter on the homepage.
Subscribe to JohnGrimsmo Youtube
Listen to the Business of Machining Podcast on ITunes or its website
Like us on Grimsmo Knives Facebook. We don't use Facebook very much at this time, but feel free to connect with us there anyway in case we begin updating the page regularly.
Q: What is Knife Making Tuesdays?
Every company has a beginning, and Knife Making Tuesday was ours. When we were only making upgrade parts for production knives, but wanted to get into making our own knives, we started our business by dedicating one day a week to knife making and filming it. Tuesday was chosen as this day. Dedicating one day a week to knife making led to what Grimsmo Knives is today. You can check out the Knife Making Tuesday series of videos on our YouTube channel.
Q: How come there isn't a YouTube video every Tuesday?
A: While we try to have videos ready every week, sometimes it takes longer to get the video ready or we may be tied up with conventions, travel or even family matters. Thank you for your interest and please stay tuned the following weeks.
Q: What shows do you normally attend? Where can I see you and your knives?
We go to the Blade Show in Atlanta, Georgia, which is in June every year. You might also see us at various machine shows throughout Canada (where we live), and the US.
Q: How many people are on your team?
A: We currently are a team of six people. You can read more about each of them once our "Team" page is posted on the website. To hold you over, the team consists of the "Brothers Grimsmo" (John and Erik Grimsmo), Barry Evans (Accountant), Erin Kelly (Media Producer), Angelo (Manufacturing Engineer), and our co-op technician, Skye.
Q: Why do you share so much information on your videos and Instagram? Aren't you afraid someone is going to copy your work?
A: We have a very detailed process to make each of our knives, and this is what makes them so unique (and difficult to copy). The other side of why we share so much information is that we love the world of machining and the EDC industry, and we want as many people as possible to get involved in their own unique way! John is a self-taught machinist, so he knows that there is a steep learning curve upon getting into the industry, and he wants to help those fans of our brand get started on their own work. We hope that you get excited to see all the work that went into our product, and that you learn something from it too. Our Podcast and Youtube channel (mentioned above) are great resources.
Q: What is it that makes your knives so unique?
A: We care less about popularity, and more about making the best product possible at any cost and time commitment. This is why we invest so much of our time and money into Grimsmo knives and the perfection of our product, and never settle for less. We believe that customers support our business because they appreciate the attention to detail that we give to each one of our knives, and investment (financially and mentally) in upholding the name we've made for ourselves. After all, the Grimsmo name is literally at stake if we don't always relentlessly pursue perfection.
Q: I have a really great idea for a knife.
A: Thank you for the enthusiasm. Leave a comment for us on Instagram or Youtube, but please understand that we are so busy making the knives we design right now that we may not be able to incorporate your idea. If you don't get a response to your idea, it isn't personal. We are extremely honored to have such a positive reaction to our products, it's just hard to respond to everything at this time
Q: Do you accept trades?
As much as we wish we could sometimes, we do not. We're a business, and need to operate as such in order to continue providing you with our very best product.
Q: What does the future hold for Grimsmo knives?
We're always working on new ways to improve, grow, and create new things. In the future, there will definitely be additional knife models, and we even have plans to make flashlights. For now, we continue to perfect our Norseman and Rask models, our team is growing, and we are always investing in having the best machines in the industry. We will be releasing the "Saga" Grimsmo pen. We sold about 20 of them at Blade Show in June 2018, and they will be in regular production soon.